Revenue Cycle Applications (Soarian) Analyst I

Job Location – Remote

Type – Direct Hire (Non-Exempt)

Rate – $43.00 – $48.00 Per Hour

Summary:
Under the supervision and guidance of the department leader and/or seasoned analysts, Revenue Cycle Applications Analyst I will work with external vendors, system owners, community partners and contractors to design, develop, implement and make operational revenue cycle information systems including but not limited to PBAR, Siemens MedSeries 4, Cerner, Change Healthcare, nThrive (MedAssets) Suite, Relay Assurance Plus, Visiquate, GE Centricity, PatientKeeper and others. This incumbent will identify and document information technology design specifications based on analysis/assessment of user needs and generate need-gap analyses.  This person will use expert knowledge to generate and develop system scope and objective, analyze and evaluate existing or proposed systems and devise or modify procedures to solve problems Using data processing.

In addition, the Revenue Cycle Applications Analyst I acts as an application administrator by ensuring data integrity, maintaining system security, extracting, analyzing and transforming data, facilitating user/vendor communication, and managing software upgrades, implementations and/or conversions.  The Rev Cycle Application Analyst I also understands the functional workflow and processes of the Departments (s)he supports and maintains system functionality and design in support of workflow efficiency and user/department productivity.

The Revenue Cycle Applications Analyst will also focus primarily on direct customer services while also participating in project related activities. They will also analyze, plan, design, create and maintain simple to intermediate level reports leveraging USC’s various technologies including but not limited to IBM Showcase, QlikView, Cerner Command Language (CCL), OnDemand, and Siemens MedSeries 4 Query/Reports.

Minimum Education/Experience:

• AA degree or minimum 2 years relevant experience
• Minimum of 2 years of Soarian Application experience
• Must have at least 2 years HL7, Patient Access, and Revenue Cycle experience
• Ability to troubleshoot Soarian interface and 3^rd party applications required

Accountabilities:

• Customer Service:  Addresses customer questions, concerns, enhancement requests, communicates with customers, handles services problems and tickets politely and efficiently, always available for customers, follows procedures, utilizes problem solving skills, maintains pleasant and professional image.  Customers may include both internal department users, vendors, and peers within IS.
• Technical Skills and Industry Knowledge: Assist and participate in with system activities both project and operational support-related, understands application build, design, and technical infrastructure, maintains knowledge up-to-date, is a technical resource for others, follows technology practices and standards (i.e. ITIL).  Knowledgeable of industry best practices, conventions and regulations as well as emerging and evolving technologies.
• Team Work and Project Management:  Helps team leader/manager/director to establish project goals, milestones and procedures, Works on projects throughout the organization, monitors and reports on project task progress, and involved in multiple projects.  Manages own work efforts for projects and manages time effectively while assuring attention to details.
  Reports & Analytics: Generate both standard and ad hoc reports.  Ability to design and assist in developing non-standard/custom reports as required.
• Solution Design and Development: Analyze events, documentation, requirements and needs to design and develop solutions to solve problems and/or meet organization’s needs.  Helps formulate scope and objectives. Utilizes critical analytical and problem solving skills to arrive at recommendations and proposes solutions to department leaders.
• Performance Improvement/Transformation/Innovation:  Demonstrates an ongoing understanding of and actively participates in performance improvement activities, identifies and proactively pursues business transformation, uses innovation to enhance/solve current system and business workflow problems. Act as the point of contact for department functions in relationship to implementing and managing responsible systems.
• Training:  Assist in training new staff members on applicable systems/applications. Responsible for working with customer and/or vendors with training on new systems being implemented and rolled out for use in the departments.
• Other Duties and On-Call: Ability to fulfil On-Call requirements and other duties as assigned.

It’s our policy to provide equal employment opportunity for all applicants and employees of [insert supplier name] (the “Company”). The Company makes reasonable accommodations for handicapped and disabled employees and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including, but not limited to, the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.

Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:

-Safeguarding confidential and sensitive data while employed by us and while on assignment at a customer of ours

-Communication with others, including employees and third parties such as vendors, customers (including their employees), and/or players, including minors

-Accessing our or our customer’s assets, secure digital systems, and networks

-Ensuring a safe interactive environment for players, employees, and temporary workers

These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization and within the organization of any customer to whom you may be assigned while employed by us. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.