IT Training Specialist

Job Location – Los Angeles, CA (Hybrid – 1 to 4 Days Onsite Depending on Training Class Schedules)

Type – Contract (6 Months with Possible Extensions)

Pay Rate – $45.00 – $50.00 Per Hour

***W2 only. Healthcare experience highly preferred.***

Responsibilities

• IT Training Specialist providing end-user and new-hire technology training
• Delivers post-implementation optimization, stabilization, and remediation training
• Designs and develops instructional content across classroom, eLearning, labs, webinars, and large-group settings
• Supports small project initiatives and investigates intermittent technical issues

Qualifications

• Minimum 3 years of proven IT training experience, preferably in a healthcare setting.
• Competency in both Ambulatory and Inpatient Cerner clinical bundle of applications
• Proficiency in of Microsoft Office suite of applications including but not limited to Word, Excel, PowerPoint, Office, and Visio
• Experience training business applications such as ServiceNow, Kronos, Lawson, etc. a plus
• Ability to understand business and clinical application workflows
• Experience writing eLearning scripts a plus
• Hands-on experience developing a range of training materials including but not limited to participant guides, job aids, quick reference guides, short video tutorials
• Experience utilizing SnagIt
• Experience working in large and dynamic project environment preferred
• Proven track record of excellence as a professional

Accountabilities

• Present information, using a variety of instructional techniques and formats such as role playing, team exercises, group discussions, videos and lectures.
• Schedule classes based on availability of classrooms, equipment, and instructors.
• Create “self-paced” learning avenues using video, audio and other computer based learning tools.
• Organize and develop, or obtain, training procedure manuals and guides and course materials such as handouts and visual materials.
• Develop specific classroom style training programs for new applications and hardware.
• Monitor, evaluate and record training activities and program effectiveness.
• Evaluate training materials prepared by departmental instructors, such as outlines, text, and handouts.
• Assess training needs through surveys, interviews with employees, focus groups, and/or consultation with managers, or end users.
• Design, plan, organize and direct orientation and training for employees on Information Technology applications.
• Keep up with technology developments in area of expertise by reading current journals, books and magazine articles.

Minimum Education

• Bachelor’s Degree in a related field required.